The Malaysia Budget & Business Hotel Association (MyBHA) has signed a memorandum of understanding (MoU) with hospitality technology solutions provider, Vendfun, to enhance technological advancements and promote smart hotel initiatives within Malaysia’s hospitality industry.
The MoU marks a significant step towards the development of smart hotels, with both parties sharing a common vision of harnessing advanced technology to revolutionise the hospitality sector, enhancing guest experiences and improving operational efficiency.
MyBHA and Vendfun will work together to develop and promote smart hotel concepts within Malaysia. This initiative includes introducing technological solutions that can transform traditional hotel operations into smart, efficient, and guest-friendly experiences.
The collaboration will focus on several key smart hotel initiatives, including smart check-In and check-out systems to reduce wait times and enhance guest convenience; energy-efficient solutions such as smart lighting, HVAC systems, and water management to promote sustainability and reduce operational costs; digital room key system and artificial intelligence-powered guest services to provide tailored recommendations, personalised greetings, and efficient service delivery.
In addition, MyBHA and Vendfun will jointly organise training and development programmes to equip hotel staff, owners and investors with the necessary skills to manage and utilise new technologies.
These programmes will include hands-on training sessions to ensure participants gain practical experience in using advanced technologies as well as seminars led by industry experts to discuss the latest trends and advancements in smart hotel solutions.
The partnership will also focus on conducting joint research and development initiatives to innovate and adapt to evolving industry demands.
Sri Ganesh Michiel, president of MyBHA, expressed his enthusiasm for the partnership: “By embracing advanced technologies, we are not only enhancing the guest experience but also ensuring that our members remain competitive in an increasingly digital world.”
“Our goal is to leverage our technological expertise to create innovative and efficient hotel operations that benefit both guests and hotel owners. This MoU signifies our commitment to driving the future of hospitality in Malaysia,” added Benny Wee, CEO of Vendfun.
