The public’s growing expectation for health and safety protection promised by the travel community could lead to suppliers going overboard and becoming too sterile, warns Fransiska Handoko, government & organisation relations with the Bali Hotels Association.
In this new episode of TTG Conversations: Five questions video series, Fransiska speaks about the fine balance between safety and hospitality, challenges of implementing health and safety protocol by smaller, resource-restricted hotels, and long-term compliance controls.
