An established working relationship with an experienced organiser helps up- and-coming Chengdu deliver a successful Airport Cities event
The Airport Cities events were established over 15 years ago to provide global airport development and real estate communities with a better understanding of the Airport Cities concept.
The concept involves the process of establishing a commercial footprint to reduce reliance on aeronautical revenues to benefit the surrounding economic region.
Hosted by Sichuan Province Airport Group (SPAG), the Airport Cities Asia Pacific Conference & Exhibition provided a global platform for networking, best practice, innovation, high-level debates and discussion around the creation and development of airport cities throughout the Asia-Pacific region and across the globe.
Previous editions of Airport Cities that have taken place in Asia include Beijing in 2010 and Kuala Lumpur in 2014.
Paula Milburn, event director, explains why Chengdu was picked: â€śIts fascinating history, rich culture, delicious food, friendly people and giant pandas set Chengdu apart. Its high-quality meeting facilities are suitable for holding prestigious, international events.
â€śThis, coupled with its thriving economy, where 100 of the worldâ€™s top 500 companies have a presence; transport infrastructure, as a hub for south-west China; and the ambition to drive growth supported by aviation made Chengdu an excellent host city for Airport Cities.â€ť
It was timely because SPAG wanted to raise its profile as a destination and highlight its position as a leader in airport development and operation. SPAG was also about to embark on the construction of a new airport and wanted to learn from other successful airport city developments.
Having previously hosted Routes Asia together (another UBM event), UBM and SPAG already had in place an established relationship and positive working experience.
Moreover, there was strong support from key stakeholders such as SPAG and Air China.
Event hosts SPAG secured the venue, arranged the refreshments throughout the conference, provided a welcome desk and support at the airport, free transfers for delegates, visa letters, transport between venues, and provided help in selecting hotels with favourable rates for delegates. SPAG also organised and staged the Opening Ceremony and Gala Dinner and tour. Meanwhile, Air China provided complimentary flights for staff and discounted fares for delegates.
The event was promoted across various channels such as Facebook, LinkedIn, local and international event websites, media partner sites, direct mail, email and telesales. There was also online and print advertising.
Personalised invitations were sent to senior representatives from international airports, while speakers were offered a discount for bringing colleagues.
In addition, global media partners â€“ including Airliner World, Asian Aviation, CARNOC, Aviation Now, Civil Aviation Management, CAACnews â€“ were contracted to help extend the reach and promotion of the event.
On resolving the eventâ€™s challenges, Milburn said: â€śROI letters and personalised invitations were sent to those who stated approval as being a barrier. Personalised offers and discounts were offered and a one-to-one approach was taken.
â€śWe had to forecast local attendance accurately based on conversations with individual delegates, offered discounts for early bookings, and shared information on the attendance of existing delegates and key speakers.â€ť
The success of both Routes Asia and Airport Cities events has further contributed to the selection of Chengdu as the location for the World Routes event that will take place September 24-27, 2016.
Event Airport Cities Asia Pacific Conference & Exhibition
Organiser United Business Media (UBM)
Date May 13-15, 2015
Venue Century City New International Convention & Exhibition Center
Number of attendees 657 (553 domestic and 104 international from 21 countries)
Challenges The Airport Cities concept is still relatively new in China and there are few projects that have sufficient progress to provide good case studies. Approvals were stated as a barrier to international event attendance and the local marketâ€™s late booking pattern.